Hair Loss (AGA)ONLINE PRESCRIPTION
Online consultation across Japan
See a doctor by video and have prescription medication posted to you anywhere in Japan. No consultation fee, and no health insurance card needed.
Before you read: what people ask us most
Q Do you speak English?
A Consultations are conducted in Japanese, and we use translation tools to support English-speaking patients. If you would feel more comfortable with an interpreter or a Japanese-speaking companion, you are welcome to bring one.
Q Can I use Japanese health insurance?
A No. Every treatment on this page is self-pay (jiyu-shinryo). Japanese National Health Insurance and public subsidy programmes do not apply, so you pay the full amount shown.
Q Do I need to bring my insurance card or residence card?
A An insurance card is not required, precisely because these treatments are self-pay. Please bring photo ID. If you are unsure what to bring for your situation, tell us in the booking form and we will confirm before your visit.
Q Will my employer or family find out?
A Because treatment is self-pay, no insurance claim is filed, so no statement of medical expenses is sent to your home or your employer. This is a men-only clinic.
Q How do I pay?
A We accept VISA, JCB, Mastercard, American Express and Diners Club, as well as debit cards and cash.
Is this you?
Men’s Care Clinic runs an online consultation service for oral medication. The consultation is held by telephone or video call and the medication is posted to you, so there is no need to travel to the clinic. Although the clinic itself treats men only, this online oral medication service is open to women as well.
- You want to start on an oral course but cannot take time off work or study to attend in person.
- You do not live near Shimbashi, or you are outside Tokyo entirely.
- You would rather not sit in a waiting room.
- You want the medication delivered somewhere discreet.
- You are comfortable holding the consultation by phone or video call.
How online consultation works here
Under the previous rules, seeing a doctor meant attending in person, which was a burden for anyone who found travelling difficult or who had very little free time. Online consultation from the first visit onwards is now permitted, so treatment can be started without taking a day off work or school, and from anywhere in the country.
All you need is a smartphone, or a computer with a camera. There is no waiting-room time.
No visit needed, bookable from the first consultation
Book whenever suits you. If a slot is free, a same-day consultation is often possible. Travel time and waiting time both disappear.
Payment settled straight away
An invoice is sent as soon as the consultation ends, and can be paid by credit card or bank transfer.
Medication posted to you
The medication or the prescription is posted to your home or your workplace. The delivery address is the one you registered, so please tell us at the consultation if it has changed.
Medication and pricing
| Item | Price |
|---|---|
| Tranexamic acid 250mg — 90 tablets | ¥2,400 |
| Tocopherol acetate (vitamin E) — 90 tablets | ¥1,400 |
| Cinal (vitamin C) — 90 tablets | ¥1,400 |
| Hythiol tablets — 90 tablets | ¥2,400 |
| Hangover medication — 5 days’ supply | ¥1,500 |
| Postage | ¥550 |
Prices are self-pay. The consultation itself, including advice on daily habits, is free of charge. Which medication is appropriate, and whether it can be prescribed at all, is decided by the doctor at the consultation.
The steps, from booking to delivery
- Book through LINE, or tap to add the clinic as a LINE friend.
- Arrange a date and time for the consultation.
- Once the date is fixed, fill in the medical questionnaire.
- At the appointed time a video call request arrives, and the consultation begins. It can also be held by telephone.
- When the consultation ends, an invoice is sent to the email address you gave.
- Once payment has been confirmed, the medication is posted.
- If you would like the parcel held at a post office for collection, please say so during the consultation.
Packaging can also be arranged so that the contents are not identifiable from the outside. Please mention this at the consultation.
Payment and privacy
Payment is by credit card or bank transfer. VISA, JCB, Mastercard, American Express and Diners Club cards are accepted.
The clinic is entirely self-pay, so there is no need to submit a health insurance card, and no notice of medical charges is sent to your home or your workplace.
Questions we are asked
Can I just buy the medication without a consultation?
No. A consultation with a doctor is required.
This is my first time. What should I do?
Book through LINE. After a full questionnaire and consultation, the doctor will prescribe the oral medication.
I would rather other people did not find out.
Because the clinic is entirely self-pay, no health insurance card is required and no notice of charges is sent to your home or your workplace.
How do I pay?
By credit card or bank transfer. VISA, JCB, Mastercard, American Express and Diners Club are accepted.
Can women use this service?
Yes. The clinic treats men only for in-person care, but this online oral medication service is available to women as well.
Can the medication be sent somewhere other than my home?
Yes. It is sent to the address you registered, and it can also be held at a post office for collection. Please tell us at the consultation if your address has changed or if you would prefer a different delivery arrangement.
Booking and clinic details
Getting here
The clinic is a one-minute walk from the Ginza exit of JR Shimbashi Station, and a one-minute walk from Exit 1 of Shimbashi Station on the Tokyo Metro Ginza Line. Shimbashi is also served by the Toei Asakusa Line and the Yurikamome. The address is Marucho Building 7F-B, 1-8-4 Shimbashi, Minato-ku, Tokyo 105-0004.
Opening hours are 14:00–21:00 on weekdays and 10:00–18:00 on weekends and public holidays. First-time patients are received until 30 minutes before closing, and returning patients until 10 minutes before. Appointments can be made through LINE or the website, and same-day slots are sometimes available. Telephone: 03-5962-8738.
Online consultations do not require a visit. The details above are for the Shimbashi clinic, which handles in-person appointments.
Have a question about the treatment or the price?
Book an appointmentConsultations are conducted in Japanese with translation support. You are welcome to write your question in English in the booking form.
Your first visit, step by step
Visiting the clinic
- Book through the online booking form.
- Come to the clinic in Shimbashi (1 minute from the station).
- Fill in the medical questionnaire at reception.
- Consult with a physician.
- Receive testing or treatment, where appropriate.
- Pay at reception by card or cash.
Online consultation
- Book through the online booking form.
- Complete the online questionnaire in advance. Consultation cannot proceed without it.
- Speak with a physician by phone or video call.
- An invoice is sent to you by email.
- Once payment is complete, medication is posted to you.
Medication is shipped within Japan only. We cannot ship overseas.
Practical information for international patients
Language
Consultations are in Japanese, supported by translation tools. Bringing a Japanese-speaking companion or your own interpreter is welcome.
Cost
Self-pay. Japanese National Health Insurance does not apply. Prices on this page are what you pay.
Payment
VISA, JCB, Mastercard, American Express, Diners Club, debit cards and cash.
Privacy
No insurance claim is filed, so nothing is sent to your home or employer. This is a men-only clinic.
Location
One clinic, in Shimbashi, Tokyo, plus online consultation. We do not have other branches.
Before you travel
If you are visiting Japan short-term, or you need an English-language receipt, or you plan to carry medication out of Japan, please tell us in the booking form so we can confirm what is possible before you come.
Access and opening hours
Men's Care Clinic — Shimbashi
Marucho Building 7F-B, 1-8-4 Shimbashi, Minato-ku, Tokyo 105-0004
1 minute walk from Shimbashi Station (Tokyo Metro)
Tel: +81 3-5962-8738
Weekdays 14:00–21:00
Weekends and public holidays 10:00–18:00
Last reception: 30 minutes before closing for a first visit, 10 minutes before closing for a follow-up.
How to book
- Open the booking form using the button below.
- Choose the treatment you would like and a date and time that suit you.
- Enter your contact details and submit. We will confirm your appointment.
The booking form is in Japanese. If that is difficult, you can still complete it using your browser's translation, and you are welcome to write your enquiry in English in the free-text field.
Ready to book, or want to ask a question first?
Book an appointmentSubmitting the form is not a diagnosis. Whether a treatment or medication is appropriate for you is decided by a physician after consultation.
Learn more
Important information
- All treatments described on this page are self-pay (jiyu-shinryo). They are not covered by Japan's National Health Insurance, and public medical expense subsidy programmes do not apply.
- All prices are shown in Japanese yen.
- Effects and side effects vary from person to person. The same treatment does not produce the same result for everyone, and no outcome is guaranteed.
- Whether a treatment or medication is appropriate for you is determined by a physician after consultation, based on your medical history and current condition. A physician may decide that a treatment cannot be provided.
- This page provides general medical information. It is not a diagnosis, and it is not a recommendation of any specific treatment for any individual reader.
- Men's Care Clinic operates one clinic, in Shimbashi, Minato-ku, Tokyo, together with an online consultation service. Affiliated hospital: Showa University Toyosu Hospital.
- Prices and treatment details are those published at the time of writing. Please confirm at the time of your consultation.
Medical supervision: physicians of Men's Care Clinic
Last updated: 24 August 2026
Japanese version of this page: https://mens-care-clinic.com/online-medicine/